Frequently Asked Questions
Find quick answers. Press “/” to search. Need more? Ask us directly.
How do I choose weekly vs. biweekly?
Weekly is best in peak growth; biweekly fits steady growth. You can switch anytime.
Do you offer eco‑friendly equipment?
Yes. Our Eco plan uses battery mowers and grasscycling where feasible.
What areas do you cover?
We operate across most Canadian provinces. Check availability in the catalog filters.
Can I skip a visit?
Yes, skip or reschedule up to 24 hours in advance with no penalty.
How is pricing calculated?
By lot size, complexity, and visit frequency. Transparent totals are shown before checkout.
What billing options are available?
We support credit cards and Interac e‑Transfer. Monthly autopay is optional.
Is the service safe for pets and kids?
Yes. We keep gates closed and use safe practices. Eco options minimize fumes and noise.
What happens to the clippings?
Grasscycling is default. Bagging and removal are available on request.
Do you mow in the rain?
Light rain is fine; heavy rain triggers automatic rescheduling for quality and safety.
How do I cancel my plan?
You can cancel anytime from your account. Service stops after the current billing cycle.
When is support available?
Mon–Sat 8am–8pm local time. Average response time: —